Refund Policy

Last Updated: September 2026

At WithSakina (“we,” “our,” or “us”), our wish is for every experience in this sanctuary to bring comfort, clarity, and peace to your heart. We believe in treating every person with fairness, honesty, and mutual trust.

Because our offerings consist of immediate, on-demand digital content, this Refund Policy outlines our guidelines for cancellations and refunds.

1. Digital Content & Refund Window

When you purchase a course on withsakina.com, you receive instant digital access to stream our reflections.

  • We provide a 14-day refund period from the date of your purchase.

  • If you step inside the quiet room and feel that the reflections do not bring the calm or alignment you were seeking, you are welcome to request a full refund within these 7 days.

2. Fair Use & Sincere Intent

Our intention is to offer a supportive, quiet room for genuine self-reflection. To protect the integrity of our platform and maintain fairness for all learners:

  • Refund requests must be made in good faith.

  • We reserve the right to decline a refund if there is clear evidence of platform abuse, such as completing or streaming the entire course before requesting a refund, or repeated purchase-and-refund cycles.

3. How to Request a Refund

Requesting a refund is simple and respectful. There are no high-pressure retention questionnaires or complicated hurdles.

  1. Send an email to support@withsakina.com within 14 days of your purchase.

  2. Please include:

    • The email address used during checkout.

    • Your order or transaction reference number (found on your purchase receipt).

  3. If you feel comfortable sharing a brief thought on why it wasn’t the right fit, we always welcome your feedback to help us improve—though it is not strictly required.

4. Refund Processing (Via Paddle)

All orders on withsakina.com are processed securely by Paddle.com, our authorized Merchant of Record.

  • Once your refund request is reviewed and approved by our team, we initiate the return through Paddle.

  • Paddle automatically processes the refund back to your original payment method (e.g., credit card, debit card, Apple Pay, Google Pay).

  • Depending on your bank or payment provider, it typically takes 3 to 10 business days for the funds to reflect in your account.

  • Once a refund is completed, access to the corresponding course in your account will be gently deactivated.

5. Contact Us

If you have any questions regarding your order, billing details, or need assistance before requesting a refund, please reach out to us at: Email: support@withsakina.com

Website: withsakina.com

May Allah grant us ease.

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